Surcharges for Exceptional Activities
DHL Express is committed to providing customers with the best delivery service, which is why we are continuing to offer coverage to more parts of the world than any other company.
In order to maintain a consistently high level of service, DHL Express levies under given conditions a surcharge for exceptional activities. DHL Express regularly evaluates the level of these surcharges to reflect the changing costs associated with offering exceptional activities, and we strive to ensure these surcharges remain fair for our customers.
The following surcharges are payable on international shipments:
|Remote Area Service||30 CAD or 0.30 CAD/lb if higher|
|Dangerous Goods in Excepted Quantities||65 CAD|
|Over Weight Piece||50 CAD|
|Over Sized Piece||50 CAD|